Our first contact will be a call of about 15 minutes. It will allow Kristi to get some details on what the issue is. If appropriate, an initial consultation in-person will be set up.
Preliminary phone call
The initial consultation will be an in-person meeting, likely with you and your dog. Generally it will be at your home. It will last about 1 to 1.5 hours. Kristi will ask you for specific information about the behaviours you are seeing and how you would like to change them. In some cases, special 'management' options will be discussed. 'Management' means things you can do that can stop unwanted behaviour before training really starts, such as using crates and baby gates. See below for information on rates.
During the consultation, or afterwards through email or phone, Kristi will propose one or more training package options. Depending on the behaviour, the packages may vary from several lessons over several weeks, to a longer commitment in certain cases. Kristi does not use training that will scare or hurt your dog (see more about our training philosophy).
Training packages will be customized to deal with the particular issue or issues that your dog has. Although there are no guarantees in behaviour change, Kristi will use industry standards to estimate the time it will take to help you and your dog, and will offer options if different types of training may be of use.